Frequently Asked Questions

Where is SmartStorage located?
7475 Torrey Rd
Swartz Creek, MI 48473

What are the office hours?
Monday - Friday: 10am - 6pm
Saturday: 10 am - 3pm
Sunday: Closed

What are the access hours?
24-hour Access

Is there a mandatory long-term storage commitment?
No, we offer flexible month-to-month lease options, allowing you to store with us for both short and long durations.

How can I settle my storage fees?
You can conveniently pay your storage bill online using a debit or credit card. Explore autopay options by discussing them with your facility manager.

What identification is necessary to rent a unit?
A valid government-issued ID, such as a driver’s license, passport, or state ID, is required for renting a unit.

Are there restrictions on items I can store?
Items prohibited for storage include perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What does drive-up access entail?
Drive-up access allows you to park your vehicle directly in front of your storage unit, facilitating easy loading and unloading processes.